How to get the service online
- Sign in on the Portal and click "Request Online" button.
- Fill in an application and sign it using a digital signature or SMS password (it is mandatory to have registration in the Mobile Citizens Database).
- In your personal account (in "History of Obtained Services" section) familiarize with a notification on application processing status, which will be sent within the specified time.
The online service is delivered upon availability of a birth record. In the absence of registration, it is possible to digitize it using the service "Update (correction) of information on the registration of a vital record" in the section "Correction Services" on the egov.kz homepage.
Watch a video tutorial on how to get the service online
How to get the service at "Government for Citizens" Public Corporation (required documents):
A service recipient (or his/her representative under a power of attorney certified by a notary public or an official performing notarial actions) provides:
- Application according to Appendix 5.
- An identity card (identity card, residence permit of a foreigner), or an electronic document from the Digital Document service (for identification).
In case if an individual applying for the assignment of large family allowance has a kandas status, a kandas certificate or an electronic document from the Digital Documents service is provided for identification.
- A birth certificate or an electronic document from the Digital Documents service (for identification).
In case of discrepancies between an applicant's data and data in a child's birth certificate: marriage/divorce certificate or an electronic document from the Digital Documents service.
In case of establishment of custody (guardianship) over a child or adoption: a document confirming the establishment of custody (guardianship) over a child or information about adoption from a birth record.
- If dependents aged eighteen to twenty-three years are full-time students, the certificate of an educational institution or information about education from the Digital Document service (if information specified in the certificate is available) is provided annually pursuant to Appendix 29.
- Court decision (to confirm cohabitation of children with one of the parents in the event of divorce between the spouses).
For residents of Baikonur: a certificate from the Department for accounting and registration of citizens of the housing sector of Baikonur.
As requests are made to the information systems of government agencies and (or) organizations in accordance with Appendix 4 information about a birth certificate for a child (children), a marriage certificate, except for information about marriage registered outside the Republic of Kazakhstan, a document confirming the establishment of custody (guardianship) over a child or information about adoption from birth records, as well as information about studying full-time at an educational institution, information about a bank account number is not required to get a large family allowance.
Via the proactive service:
- A service recipient's consent to get a proactive service, as well as confirmation or provision of a bank account number via a service recipient's mobile device.
Via the software of second-tier banks:
- The software of second-tier banks gets the information provided in the Appendix 4 from the relevant state information systems and (or) organizations by making requests through the e-Gov Gateway.
- A service provider gets information about an ID document of a service recipient, birth certificate of a child (children) or an extract from a birth certificate, marriage/divorce certificate, a document confirming the establishment of custody (guardianship) over a child or information about adoption from the birth record, information confirming registration at the place of residence, information about a bank account number from the relevant state information systems through the e-Gov Gateway.
When submitting documents drawn up in a foreign language, a notary attests the correctness of the translation of a document into Kazakh or Russian in accordance with subclause 9) clause 1 of Article 34, Article 80 of the Law of the Republic of Kazakhstan "On Notary".
Result of the service delivery
Notification sent to the personal account or SMS notification to the service recipient's mobile phone number on assignment of allowance or a substantiated refusal to deliver the public service.