How to get the service online
- Log in on the portal and click the Request Online button.
- Fill out the application and sign it by EDS (electronic digital signature) or by SMS-password (be sure to have registration in the mobile citizens database).
- In personal account (in the History of Services section), read the notice of processing your application, which will be received within the specified time.
When accessing the portal (list of documents):
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Application of parents or other legal representatives in accordance with the form of Appendix 2 (to the school of arrival and school of departure);
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An absentee ballot on the acceptance of documents, which indicates the full name (if any) of the child, grade, language of instruction, school, telephone numbers and email address (official Internet resource) of the educational organization (with the exception of students leaving the Republic of Kazakhstan who provide a document confirming departure from the Republic of Kazakhstan).
Watch the video on how to get the service online
Result of the service delivery
When submitting an application through the portal, the service recipient receives a notification of the transfer of a student from one educational institution to another, indicating the student's surname, first name, patronymic (if any), date of birth, grade, language of instruction, school (telephone number, postal address, email address (official internet resource)), signed with an electronic digital signature (hereinafter referred to as EDS) of the authorized person of the service provider, in case of refusal to provide the public service — about the justified refusal with an indication of the reasons for the refusal.
When accepting documents in paper form from the service recipient, the service provider issues a tear-off coupon for submission to the organization of arrival, indicating the surname, first name, patronymic (if any), date of birth, grade, language of instruction, and school (telephone number, postal address, e-mail address (official Internet resource) or a reasoned refusal.
In the case of receiving the service in paper form, the service provider to which the student arrives issues a leave slip indicating his surname, first name, patronymic (if any), date of birth, class, language of instruction, school (postal address, telephone number, e-mail address (official Internet resource).
The original arrival voucher (documents are issued after presenting the original arrival voucher to another secondary educational institution) is submitted to the secondary educational institution from which the student is leaving in order to receive the document.