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List of state agencies trust lines Printable version
Last update: 30.06.2025|
№
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Name of state agency
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Call - centr/Help lines
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Contacts
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1.
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Anti-corruption Agency of the Republic of Kazakhstan
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Call - centr: 1424
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Office:
+7 (7172) 90-92-26 (for inquiries regarding incoming electronic correspondence)
+7 (7172) 90-94-34 (for inquiries regarding requests and paper correspondence)
Press service:
+7 (7172) 90-94-33
+7 (7172) 90-92-75 +7 (7172) 90-94-24 Front desk: +7 (7172) 90-92-60
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2.
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Agency of the Republic of Kazakhstan for Civil Service Affairs
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Office:
+7 (7172) 75-32-03, 75-35-40
+7 (7172) 75-34-35, 75-34-19 (for inquiries regarding citizen reception and handling of appeals) Ethics commissioner:
+7 (7172) 75-34-56
Press service:
+7 (7172) 75-30-24
For questions about selection and admission to public service: +7 (7172) 75-32-58
+7 (7172) 75-34-24
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3.
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Financial Monitoring Agency of the Republic of Kazakhstan
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+7 (7172) 70-09-51
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Office:
+7 (7172) 32-13-04
+7 (7172) 32-20-87
Press service: +7 (7172) 70-84-79 (21264)
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4.
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The Agency of the Republic of Kazakhstan for Regulation and Development of Financial Market
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Call - centr: 1459 (The call is free for all operators of the Republic of Kazakhstan)
+7 (727) 237 1000
Opening hours: Mon-Fri 09:00-17:00 |
Office:
+7 (727) 237 1241
Press service: +7 (727) 237 1089 (Telephone of the press service)
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5.
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Agency for Strategic Planning and Reforms of the Republic of Kazakhstan
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Office:
+7 (7172) 64-97-89, 64-97-93
Press service: +7 (7172) 64-97-81
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6.
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National Security Committee of the Republic of Kazakhstan
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Call center: 110
Central office of the NSC: +7 (7172) 240 290
Central office of the Border Service of the NSC: +7 (7172) 719 458
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Office:
+7 (7172) 76-10-81
Reception of citizens: +7 (7172) 76-54-88
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7.
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Supreme court of the Republic Kazakhstan
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Call - centr: 1401 (free from landline)
+7 (7172) 710-000 (from mobile numbers is fee)
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Technical support for the “Judicial Cabinet” service:
+7 (7172) 71-03-73
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8.
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The Prosecutor General's Office of the Republic of Kazakhstan
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Call - centr: 115 - free call in Kazakhstan (Mon – Fri: from 9.00 to 18.30, lunch: from 13.00 to 14.30
Sat - Sun and holidays weekends)
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Office:
+7 (7172) 30-15-30
+7 (7172) 71-29-24 +7 (7172) 30-15-78 +7 (7172) 71-27-33 +7 (7172) 71-26-81 +7 (7172) 71-26-83 +7 (7172) 71-29-47 Press service: +7 (7172) 71-28-19
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9.
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Supreme Audit Chamber of the Republic of Kazakhstan
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+7 (7172) 70-70-80
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Office:
+7 (7172) 70-70-82, 70-70-62, 70-69-84
Press service: +7 (7172) 70-71-00, 70-71-17
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10.
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Ministry of Internal Affairs of the Republic of Kazakhstan
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Call - centr: 1402
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Front office:
+7 (7172) 71-46-93
Make an appointment with the management in person: +7 (7172) 72-26-00
Information about the registration of citizens' appeals: +7 (7172) 71-46-12
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11.
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Ministry of Industry and Construction of the Republic of Kazakhstan
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Unified call center for the provision of public services:
1465, +7 (7172) 983-364
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Office:
+7 (7172) 983-163, 983-136, 983-309, 983-478
Press service: +7 (7172) 983-352, 983-087, 983-101
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12.
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Ministry of Foreign Affairs of the Republic of Kazakhstan
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Office:
+7 (7172) 72-05-13, 72-05-17, 72-01-14, 72-05-04, 72-01-22
Press service: +7 (7172) 72-06-56, 72-01-33
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13.
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The Ministry of Tourism and Sports of the Republic of Kazakhstan
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Call - centr:
+7 (7172) 74-04-29
For citizens’ appeals: +7 (7172) 74-38-67
For personnel issues: +7 (7172) 74-04-17
Ethics commissioner: +7 (7172) 74-03-45
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Office:
+7 (7172) 74-04-29, 74-04-54, 74-11-93, 74-12-62, 74-38-67
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14.
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Ministry of Education of the Republic of Kazakhstan
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Office:
+7 (7172) 74-24-28
+7 (7172) 74-24-16
Ethics commissioner: +7 (7172) 74-16-87
Office for working with citizen requests: +7 (7172) 74-24-25
Press service: +7 (7172) 74-24-14
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15.
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Ministry of Science and Higher Education of the Republic of Kazakhstan
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Helpline:
+7 (7172) 74-22-34
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Office:
+7 (7172) 74-23-61
Management of handling requests: +7 (7172) 74-19-42
+7 (7172) 74-19-29 |
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16.
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Ministry of Defense of the Republic of Kazakhstan
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Office:
+7 (7172) 72-13-85
Department for handling citizens' appeals: +7 (7172) 72-15-91
Press service: +7 (7172) 72-16-31
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17.
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Ministry of Agriculture of the Republic of Kazakhstan
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Office:
+7 (7172) 555-763; 555-914; 555-827.
Press service: +7 (7172) 555-765
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18.
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Ministry of Healthcare of the Republic of Kazakhstan
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Trust line: +7 (7172) 74-37-27
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HR Department for public service selection and admission:
+7 (7172) 74-28-18
Office for incoming correspondence:
+7 (7172) 74-39-65, 74-36-95, 74-36-50
Phone number of the Service for organizing work with appeals: +7 (7172) 74-32-40, 74-32-43, 74-37-27
Press service: +7 (7172) 74-28-79, 74-32-79, 75-07-48:
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19.
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Ministry of Finance of the Republic of Kazakhstan
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According to citizens' requests (eOtinish):
+7 (7172) 74-93-95, 75-04-76
By official correspondence:
+7 (7172) ,75-04-68, 75-04-89, 75-04-71
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20.
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Ministry of Justice of the Republic of Kazakhstan
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Trust line: +7 (7172) 74 09 62
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Office:
+7 (7172) 74-75-81
+7 (7172) 74-07-97 +7 (7172) 74-76-46 +7 (7172) 74-09-66 Department for handling citizens' appeals: +7 (7172) 74-09-94
Press service: +7 (7172) 74-06-01
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21.
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Ministry of Labor and Social Protection of Population of the Republic of Kazakhstan
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Trust line:
+7 (7172) 74-37-25 – for issues related to violations of legislation in the field of social and pension provision
+7 (7172) 74-35-75 – for issues related to violations of the Code of Ethics of Civil Servants of the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan
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Office:
+7 (7172) 74-30-23, 74-36-04 – for incoming correspondence (official letters)
+7 (7172) 74-36-03, 74-36-79 – for citizen requests (eOtinish system)
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22.
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Ministry of National Economy of the Republic of Kazakhstan
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Helpline:
+7 (7172) 74-38-49
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Office:
+7 (7172) 74-32-01, 74-37-96, 74-37-53, 74-30-33, 74-38-79
For inquiries from individuals and legal entities: +7 (7172) 74-30-60, 74-35-06, 74-34-61, 74-38-01, 74-34-60
Press office: +7(7172) 74-30-43, 74-29-42
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23.
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Ministry of Energy of the Republic of Kazakhstan
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Office:
+ 7 (7172) 78-69-71, 78-69-43, 78-69-61
Press service: + 7 (7172) 78-68-80, 78-68-83
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24.
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Ministry of Culture and Information of the Republic of Kazakhstan
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Office:
+7 (7172) 74-13-12
+7 (7172) 74-18-48
+7 (7172) 74-10-12
+7 (7172) 74-11-78
+7 (7172) 74-13-33
Press service: +7 (7172) 74-03-18
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25.
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Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan
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Office:
+7 (7172) 61-33-25, 61-33-23
Human Resources: +7 (7172) 64-91-59
Department Consultations on reception of citizens and consideration of their appeals: +7 (7172) 61-33-24
+7 (7172) 64-91-03
Press service: +7 (7172) 64-94-40
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26.
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Ministry of Trade and Integration of the Republic of Kazakhstan
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Office:
Ministry of Trade and Integration:
+7 (7172) 75-06-77, 75-06-72, 74-98-97
Consumer Protection Committee of the MTI of the RK: +7 (7172) 74-98-36, 74-98-32, 75-06-49
Technical Regulation And Metrology Committee of the MTI of the RK: +7 (7172) 74-92-25
Trade Committee of the MTI of the RK: +7 (7172) 75-06-72
Press Secretary: +7 (7172) 74-91-24
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27.
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Ministry of Ecology and natural resources of the Republic of Kazakhstan
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Helpline:
+7 (7172) 75-09-36
+7 (778) 918 12 88 Hotline for state environmental control and expertise: +7 (7172) 74-27-97
Hotline for forestry and wildlife issues:
+7 (7172) 74-06-09
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For incoming correspondence:
+7 (7172) 74-08-44
+7 (7172) 74-78-80 +7 (7172) 74-12-97 +7 (7172) 74-78-83 |
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28.
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Ministry for Emergency Situations of the Republic of Kazakhstan
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Helpline:
+7 (7172) 70 41 14
Unified duty and dispatch service: 112 |
Office:
+7 (7172) 60 21 33
Press service:
+7 (7172) 60 09 75, 60 21 40
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29.
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Ministry of Water Resources and Irrigation of the Republic of Kazakhstan
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Office:
+7(7172) 74-14-55, 74-03-64, 74-06-62, 74-05-36
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30.
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Ministry of Transport of the Republic of Kazakhstan
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Help-line:
+7 (7172) 983-151
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Office:
+7 (7172) 983-135, 983-307, 983-333, 983-308, 983-309
Citizens' appeals:
+7 (7172) 983-126, 983-444, 983-493, 983-221
On public services issues:
+7 (7172) 983-334
Press secretary:
+7 (7172) 983-397, 983-352, 983-354, 983-351, 983-350
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