Single contact center
the call is free
paid call
for foreign calls (free through the internet)
How to get online service (on the portal “electronic licensing” www.elicense.kz)
- Click the "Request online" button on this page, after that the portal of "electronic licensing" will be opened in a new window.
- Log in or register on the "electronic licensing" portal.
- In the service info sheet read the package of documents and click the "Order online service" button, or select the necessary subtype of activity and the "Further" button.
- After specifying the necessary data, fill out the application and sign with your EDS.
- You can track the status of the submitted application in the Personal Account in the section "My applications". You can find out about obtaining the permit in the section "My approved documents", about receiving a notification - in the section "My notifications".
How to get the service in «State-owned corporation «Government for citizens» NJSC (required documents):
- Application for issuance of a sailor's book.
- Digital photo, on a light phones depicting a service recipient without a hat.
Result of the service delivery
Through the State Corporation - a sailor's book.
On the portal - in case of application through the portal, the service recipient is sent a status on the readiness of the navigation book with the date and place of its receipt, or a motivated refusal in rendering the state service.
